In recent months Royal Caribbean and Celebrity have instituted the practice of requiring passengers to pay gratuities at time of booking in order to obtain "open" dining. I've tried to think of other industries where you tip the provider before you get service ... manicures? no, .... haircuts?, no ....massage? no ....restaurants? no ..... hotels? no. In fact there is only one industry I know of where you put your money on the bedside table before you get serviced. So I guess Royal Caribbean and Celebrity have determined their niche within the cruise industry.
Kind of makes me think of Spirit Airlines with their carry on luggage fee and Ryan Air with their pay toilets. Hey, maybe Royal and Celebrity could consider pay toilets too. Why not add a service fee if you speak to a Purser at any time during your cruise? Why not coin operated exercise machines in the fitness center? There are so many more nickel and dime opportunities to drive away passengers!
Friday, April 9, 2010
Wednesday, April 7, 2010
This is the Final Straw
Spirit Airlines has just announced that it is going to charge $45 for CARRY ON luggage ($30 if paid in advance)!! For me this is the final straw in the insanity. Where they come up with these ideas is beyond me.
What's next? Charging according to height? Additional charges to board the plane first? It's time for high speed rail in the US. It can't happen soon enough. The airlines have passed ridiculous on the meter and have arrived at absolutely, completely insufferable. Are airline executives stuck on stupid?
What's next? Charging according to height? Additional charges to board the plane first? It's time for high speed rail in the US. It can't happen soon enough. The airlines have passed ridiculous on the meter and have arrived at absolutely, completely insufferable. Are airline executives stuck on stupid?
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